
Insights@Work, powered by ADP Canada, is your monthly dive into trends, technology and people strategies shaping the future of work in Canada. Each episode features conversations with HR leaders, payroll professionals, workplace innovators and people in Canada who share actionable insights on everything from compliance changes and employee experience to digital transformation and the evolving Canadian labour market. Whether you're an HR professional, business leader, payroll specialist or simply someone interested in the world of work, you'll find practical strategies and perspectives to help you stay ahead in a rapidly changing world of work.
Episodes

Jun 15, 2021
Jun 15, 2021
19 min
The Doctor is in! In this special CPA Annual Conference episode, Brent “Dr. Payroll” Weiss uncovers the metrics, answers and opportunities the world of payroll and HR analytics can deliver to the payroll and HR professional.
Featured Guest: Brent Weiss PhD; Senior Director, Product Management, People Analytics & Benchmarking, ADP
Topics Discussed: What DataCloud analytics does for the payroll/HR professional, Compensation trends to provide a holistic view, benchmarks and preconfigured analytics dashboards, applying compensation metrics to deliver organizational strategy and DEI targets
Copyright © 2021 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (June 15, 2021).

May 17, 2021
May 17, 2021
49 min
From breaking up nightclub brawls, to providing personal protection to A-list celebrities, to creating an unprecedented “rock star” culture in an otherwise tired, boring industry – special guest Ron Lovett is constantly breaking new ground in the HR world. Hear first-hand Ron’s top tactics that you too can implement to empower employee culture and create a Rock Star army of your own.
Featured Guest: Ron Lovett; 5X Top 50 CEO Atlantic Canada, TedX Speaker, Podcast Host, Key-note conference speaker & author of the best-seller “Outrageous Empowerment. The incredible story of giving employees their brains back”.
Topics Discussed: Turn disgruntled employees into passionate stakeholders, Tailor recruitment through onboarding processes to create an empowered innovative employee culture, eliminating the annual performance review
Copyright © 2021 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (May 17, 2021).

Apr 12, 2021
Apr 12, 2021
35 min
Trust – it takes years to build, seconds to break and forever to repair. It’s the foundation of relationships between co-workers, management, clients and businesses. Are we experiencing a “crisis of trust?” Find out as Natalie Doyle Oldfield, TedX Speaker, author and renowned Trust Expert discusses this, and offers her top tips to build and improve trust in the workplace.
Featured Guest: Natalie Doyle Oldfield; TedX Speaker, Author, CMO and Key-note Conference Speaker
Topics Discussed: Improving trust between management and staff, the benefits of trust in the workplace, building trust in the virtual workplace, benchmarking trust and quantifiable indicators of trust in the workplace
Copyright © 2021 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (April 12, 2021).

Mar 22, 2021
Mar 22, 2021
45 min
With Zoom calls and a more relaxed work-from-home setting now second nature, it appears the term “power suit” may have just been redefined. Have blouses and blazers been replaced with sweatpants and hoodies? Find out as Julianne Costigan, CEO, Creative Director and one of North America’s top fashion stylists discusses this, dress code policy, what to expect when we return to the office workplace and so much more on this episode of the Insights@Work Podcast.
Featured Guest: Julianne Costigan; Fashion Stylist, CEO and Creative Director
Topics Discussed: The office dress code/policy, LinkedIn profile tips, tattoos and piercings in the workplace, creating a stylish zoom call background, wardrobe items for the junior to the executive worker, what to expect when we return to the workplace
Copyright © 2021 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (March 22, 2021).

Mar 7, 2021
Mar 7, 2021
29 min
Red Alert! Red Alert! Defcon 5! With the new norm of home offices and remote workforces, we’re more susceptible to cyber attacks than ever before. Today’s cybercriminal is super sophisticated, and breaches are no longer a matter of “if” but “when”. Listen in as Ted Talk speaker and world prominent IT security expert, Andre Boysen, discusses how to prevent cybersecurity breaches, your IT vulnerabilities, protecting sensitive data and his top cybersecurity predictions for 2021.
Are your organization’s policies and procedures a match for today’s hacker? Find out now!
Featured Guest: Andre Boysen; Chief Identity Officer, SecureKey Technologies
Topics Discussed: The human factor in IT, third party identity verification, cyber-insurance, preventing ransomware attacks, reacting to ransomware attacks, cybersecurity awareness in the real world
Copyright © 2021 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (March 7, 2021).

Feb 17, 2021
Feb 17, 2021
58 min
We’re all agents of other people’s successes. But how exactly can you become known as someone who gets things done and helps others achieve their biggest goals – especially in today’s remote environment? Listen in and learn as special guest Mike Lipkin shares his top tips on this week’s episode of the Insights@Work podcast. Amplify your impact and become A Super Virtual Persuader!
Featured Guest: Mike Lipkin; Potentiator, Performance Coach & Motivational Speaker
Topics Discussed: HR’s role as an influencer, establishing your personal brand, building trust & credibility, supporting company and employee breakthrough’s, celebrating the struggle
Copyright © 2021 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (February 17, 2021).

Feb 4, 2021
Feb 4, 2021
43 min
When professional and personal lives co-mingle, it’s only natural that romantic work relationships happen. While merging romance and work might sound like an ideal situation, navigating office politics and HR policies present their own pitfalls. Listen in as employment, contracts and labor lawyer Lisa Stam shares her insights for supporting the HR professional and their team to steer clear of these modern workplace obstacles.
Featured Guest: Lisa Stam BA, LLB: Founder, Employment &Contracts Law at SpringLaw
Topics Discussed: Disclosing romantic workplace relationships, addressing the imbalance of power in the workplace, conducting a sexual harassment investigation, workplace training & communication
Copyright © 2021 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (February 4, 2021).

Jan 19, 2021
Jan 19, 2021
26 min
Returning to the office? Looking for more office space? For less? With an uncertain future of office occupancy needs, companies are looking hard at what to do with their real estate space and commitments. What’s next for the commercial real estate sector? Listen in, for answers to this and more as Jamie Grossman, Managing principal of the Toronto Cresa office offers his insights into what’s right around the corner and how you and your HR team can prepare for it today.
Topics Discussed: The importance HR plays in supporting real estate needs, The pandemic’s effect on commercial real estate, office space design and technology trends and what HR professionals, in the midst of revising their commercial real estate commitments, should take into account.
Copyright © 2021 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (January 19, 2021)

Jan 4, 2021
Jan 4, 2021
27 min
Successful people work hard, yet there's a deeper, common thread that guides them forward - powerful decisions. Listen in as this podcast provides the HR professional, or any decision-maker with the hands-on tools to make breakthrough leadership decisions. If you want to make better decisions, this is the podcast for you!
Featured Guest: Andrew Horton, bestselling author of “DECISIVE: How to Make Breakthrough Decisions”
Topics Discussed: STAR decision making framework, change management, the cost of doing nothing
Copyright © 2021 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (January 4, 2021)

Dec 3, 2020
Dec 3, 2020
32 min
Whether you’re just starting out or further along the DEI journey, listen in to Part 2 of this podcast for real-life examples of best-in-class diversity practices and the tools to leave you with the beginnings of your new diversity program.
Featured Guest: Cathy Gallagher-Louisy, Principal, CGL Consulting
Topics Discussed: Establishing a diversity scorecard, strategies and tools to foster DEI in the workplace, Allyship
Copyright © 2020 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (December 3rd, 2020)

Nov 22, 2020
Nov 22, 2020
26 min
Our workforce’s expectations have changed and are now tasking leadership teams to face diversity issues head-on. But not all companies have the resources to make it happen. Whether you’re just starting out or further along the DEI journey, listen in as this podcast provides real-life examples of best-in-class diversity practices and the tools to leave you with the beginnings of your new diversity program.
Featured Guest: Cathy Gallagher-Louisy, Principal, CGL Consulting
Topics Discussed: Unconscious bias, engaging your executive leadership team, communicating DEI policies to the workplace
Copyright © 2020 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (November 23, 2020)

Nov 3, 2020
Nov 3, 2020
26 min
We’re seeing unprecedented employee support in the transition from a traditional office setting to remote work. But outside of technology, are we investing in the right places? Listen in, as this podcast explores COVID’s biggest impacts to employee mental health and wellness, warning signs to watch out for and what employers should be doing to prioritize and support employee mental health.
Featured Guest: Paula Allen, Senior Vice President of Research, Analytics and Innovation for Morneau Shepell
Topics Discussed: Differentiating between EAP and benefits services, the Morneau Shepell Mental Health Index™, COVID’s impact on mental health, the signs to look out for deteriorating mental health
Copyright © 2020 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (October 31, 2020)

Nov 3, 2020
Nov 3, 2020
23 min
Whether we know it or not, we often make our decisions based upon unconscious bias. And guess what, no one is immune to it. But, it’s something we can all work on. Listen in, as one of ADP’s premiere diversity and inclusion experts discusses what to look out for, processes to put in place and her top tips to rid the workplace of unconscious bias. Unconscious Bias – it’s what we’re talking about today!
Featured Guest: Allison Lau, HR Business Partner, ADP Canada
Topics Discussed: Hiring for “Culture Add” vs. “Culture Fit”, implementing recruitment processes that counter-act a hiring manager’s unconscious bias, the Top 5 Tips to Rid the Workplace of Unconscious Bias
Copyright © 2020 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (October 15, 2020)

Oct 1, 2020
Oct 1, 2020
45 min
With half of the labour force back to work, and more expected to shortly return, we’re experiencing a new way in how, when and where work takes place. Is traditional office-life out-of-date? Listen in, for answers to this and more as an in-depth analysis of ADP’s latest Workplace Insights Study is offered and a panel of 2 HR Experts offer their top strategies and tactics to embrace today’s new mix of in-office and remote work.
Featured Guests: ADP Business Anthropologist Martha Bird and VP of Communications Heather Haslam.
Topics Discussed: redefining an organization’s purpose, remote work, HR digital acceleration & transformation, the worker’s perception on returning to the workplace and the future of accessing talent.
What will the workplace look like in 2 years? Tune in and find out!
Copyright © 2020 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (October 1, 2020)

Sep 27, 2020
Sep 27, 2020
26 min
Recruitment is a key pillar of HR activity. It meets the needs of what’s taking place in the moment, and sets the company up for what’s to come. Listen in as Lauren Welkie, Senior Associate of Strategic Partnerships with ZipRecruiter, joins the Insights@Work podcast and offers her insight into today’s changing talent pool and the key tactics to ensure a company’s successful recruitment strategy as our economy begins to ramp back up.
Copyright © 2020 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (September 28, 2020)

Aug 31, 2020
Aug 31, 2020
29 min
As HR professionals, we’d rather be hiring than firing. But sometimes a termination must be done for the betterment of the business and its workforce. To make matters more difficult, the way in which you terminate an employee can have huge legal ramifications down the road. Listen in as ADP Director of HR, Laura Strickler, joins the Insights@Work podcast to discuss the topic that no one likes to talk about, and walk away with a step-by-step guide to employee terminations. Let’s dive in!
Copyright © 2020 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (September 1, 2020)

Jul 20, 2020
Jul 20, 2020
13 min
Supporting diversity isn’t just the right thing to do, it’s a business imperative. With Business Resource Group memberships of more than 10,0000, listen in as ADP Canada BRG leaders share their insights into why BRGs are essential in driving business value through greater innovation, better team productivity and higher financial performance. At the end of this podcast, you’ll have your very own blueprint to establishing a company BRG. – let’s dive in!
Bonne nuit by Bluemillenium (c) copyright 2019 Licensed under a Creative Commons Attribution (3.0) license. http://dig.ccmixter.org/files/Bluemillenium/60179
Copyright © 2020 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (July 20, 2020).

Jul 19, 2020
Jul 19, 2020
26 min
2020 has presented the Canadian payroll professional with new and unexpected challenges – especially when it comes to preparing for this year’s, year-end tax filing. Listen in and set your team up for an accurate and compliant process, as the CPA’s VP of Education, Steven Van Alstine joins the Insights@Work podcast and offers his top tips for addressing COVID-19 legislation in what is sure to be a challenging 2020 year-end process.
Copyright © 2020 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (July 20, 2020).

Jun 19, 2020
Jun 19, 2020
12 min
Do your Holiday 2020 plans include a toast via Webex or Zoom? What event strategy has your social committee proposed to boost employee morale? Are we destined to celebrate baby showers and team milestones virtually from now on? Let’s find out, as we speak with Tammy Bradley, Past President of Meeting Professionals International, as she offers her insight on what’s transpired, what’s to come, and how you and your team can prepare for and deliver outstanding virtual events in 2020!
Copyright © 2020 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (June 20 2020).

Jun 12, 2020
Jun 12, 2020
11 min
As remote work becomes the “new normal”, “old school” training methods no longer cut it. It’s time to overhaul your training regime, and design a program that meets the needs of your newly dispersed workforce. In this episode, we speak with Susan McGann, one of Canada’s leading Learning & Development experts – listen in as she presents her vision of an organization’s blueprint for selecting the right technology, the benefits of micro-learning and how to keep your people virtually engaged.
Copyright © 2020 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (June 15 2020).

May 27, 2020
May 27, 2020
16 min
In the midst of the COVID-19 pandemic we are seeing a new way of working. Companies are facing it head-on in different ways, and with different levels of HR resources. In this episode, we’ll talk through what ADP Canada’s Workplace Insights study series uncovered – in regards to employee health and safety, employer readiness and response, and the pandemic's impact on remote workers.
Copyright © 2020 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (May 18, 2020).
